Refunds
Refund Policy / Refund Policy
If the right of withdrawal is exercised in accordance with the provisions of Legislative Decree no.21 of 21 February 2014 referred to in the previous points, Crespi Roberto & C. SAS will refund the sum paid by the CUSTOMER for the returned goods. This refund will take place as quickly as possible and in any case no later than 14 days from the date of receipt of the returned goods.
The refund will be made with the same payment method used by the CUSTOMER at the time of purchase. We therefore invite our customers to indicate their bank details directly on the notice of withdrawal at the time of sending it in order to speed up the refund procedure.
If the right of withdrawal is exercised in accordance with the provisions of Legislative Decree no.21 of 21 February 2014 referred to in the previous points, Crespi Roberto & C. SAS will refund the sum paid by the CUSTOMER for the returned goods. This refund will take place as quickly as possible and in any case no later than 14 days from the date of receipt of the returned goods.
The refund will be made with the same payment method used by the CUSTOMER at the time of purchase. We therefore invite our customers to indicate their bank details directly on the notice of withdrawal at the time of sending it in order to speed up the refund procedure.